La Redoute Voucher Code Management Update

Written by Chris on . Posted in Affiliate Window, Fashion, Network, News, Policy Updates, Sector, Update Type, Updates

Hi,

As of today ourselves and La Redoute will be making steps to more rigorously police our management of the codes and offers that are promoted by our affiliates.

As of next week we will be giving all affiliates two codes exclusive to the affiliate channel, which we would like you to promote along with any codes and offers that are on the La Redoute site. These exclusives will be stronger than the offers on site, and should result in a good uplift.

With this we request that affiliates do not promote codes outside of the exclusives we provide and the offers on the La Redoute site, and that any other codes be removed. Further, any sales that are made with codes not authorised will not be commissionable and will be rejected. Any affiliates that continues to promote unauthorised codes will be asked to remove them, and risk suspension from the programme and all of their sales will be rejected if the codes are not removed.

This is clearly stated in our programme Terms and Conditions which you can find in full here. The following measures will be taken if we find a publisher promoting codes that we have not authorised:

  1. First warning - publisher will be asked to remove unauthorised codes
  2. Second warning - if codes remain on site all sales made with unauthorised code will be rejected
  3. Third warning - if codes are still not removed publishers will be suspended from the programme and all sales will be rejected

We appreciate that some of our affiliates  may have users uploading 'social' codes that you do not directly add to the site, but we will expect you to be managing these codes to ensure that no offers are being promoted that we have not directly issued through the affiliate channel or that are on the La Redoute website. If you have any concerns regarding this please feel free to call us today or on Tuesday.

We hope that you can understand our stance on this, as we feel that this will improve the programme overall to make the codes available less confusing and to create a better user experience for our customers.

If you have any questions regarding the codes you are promoting please feel free to get in touch.

Thanks,

Rob and the La Redoute Team

 

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