Clarks - important changes to delivery options

Written by Marthe.Berlin on . Posted in Affiliate Window, Awin, Fashion, Network, Network, News, Policy Updates, Updates


Clarks Programme Update

On Tuesday 17th May Clarks will no longer offer free delivery on all products.
In addition, customers will now pay up front at checkout whenever they order and select the ‘collect from store’ option (previously no payment was taken if collecting from store).
Free standard delivery will only be offered on orders costing £50 or over.
On orders under £50, the standard delivery charge is £3.
Returns will remain free.
Next Day delivery is £5.50.

How does this affect you?
All future creative will be updated accordingly. You may still see ‘Free delivery’ mentioned on certain assets. This is because the new delivery charges will be messaged across our site so it will be clear and visible to see that delivery is still free, when you spend £50 or more.
SS16 full price creative & Clarks logos can continue to be used.
Copy lines for every promotion/activity will be included in each communication brief as they always have. You must read these for guidance on new copy lines.
IMPORTANT: You will no longer be able to include offers such as the below. This includes all other similarly worded offers on the Clarks merchant page:

These types of offers are no longer valid and must be removed (you can remove these today in preparation for launch on Tuesday 17th May).
Publishers that wish to message new offers can use the following:
1.       Free standard delivery when you spend £50 or over
2.       Standard delivery only £3 if you spend under £50
Affiliate Window Clarks programme T&C’s have been updated to reflect these changes.
All Clarks digital channels will be updated accordingly to reflect these changes.
Please ensure all necessary changes are live on your site by latest EOD Monday 16th May

If you have any questions/concerns contact: